1. Introduction
Welcome to our website. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, request a quotation, or contact us through our website or other communication channels.
By using this website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
When you contact us, submit an inquiry, or request product information or a quotation, we may collect:
- Name
- Company name
- Email address
- Phone number or WhatsApp number
- Country or region
- Product interests and purchasing requirements
- Any other information you voluntarily provide
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and browsing activity
- Referral sources and visit duration
- Approximate geographic location derived from your IP address
This information helps us understand website performance and improve the user experience.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to inquiries and quotation requests
- To provide product details, specifications, and company information
- To communicate with potential customers, distributors, and business partners
- To process business requests and follow up on potential cooperation
- To improve our website, products, and services
- To analyze website traffic and marketing performance
- To measure the effectiveness of advertising campaigns
- To prevent fraud, spam, unauthorized access, and other security risks
- To comply with applicable legal obligations
We will not use your personal information for purposes that are incompatible with the purposes described in this policy without an appropriate legal basis.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve website functionality, understand visitor behavior, and measure advertising performance.
These technologies may be provided by third-party services, including:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram) advertising tools
- Other website analytics or marketing platforms that we may use
These tools may collect information about your interactions with our website to help us analyze traffic, measure conversions, and improve advertising campaigns.
Where required by applicable law, we will request your consent before using non-essential cookies or advertising tracking technologies.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5. How We Share Your Information
We do not sell your personal information in exchange for money.
We may share information with the following categories of recipients when necessary:
- Service providers: Website hosting, maintenance, analytics, email, and customer communication providers.
- Advertising and analytics partners: Platforms that help us measure website performance and advertising effectiveness, subject to applicable privacy requirements.
- Business partners: Where necessary to respond to your specific business request or provide a requested service.
- Legal and regulatory authorities: When required by law or necessary to protect our legal rights and the security of our website.
We require service providers to handle personal information appropriately and in accordance with applicable contractual and legal obligations.
6. International Data Transfers
As an international business, we may process or store information in countries other than the country where you reside.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection laws and that appropriate safeguards are implemented where required.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to business inquiries, maintain relevant business records, resolve disputes, and comply with legal obligations.
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications or targeted advertising
- Request a copy of your personal information where applicable
To exercise any applicable privacy rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email, where available.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
10. Children's Privacy
Our website and services are intended for business and general audiences and are not directed at children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:
Company Name: [Suzhou Super Clean Technology Co., Ltd.]
Website: [https://www.sctcleanrooms.com/]
Email: [admin@sctcleanroom.com]
Address: [No.766, Huayuan Road, Xiangcheng District, Suzhou, Jiangsu, China 215100]
We will review and respond to your request within a reasonable period and in accordance with applicable law.